About Us

This policy is issued by Trafford Associates - 9 Waterside Court, Newport, NP20 5NT.

Our Commitment to Protecting Your Information

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This privacy policy only covers this website. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.

The Information We Collect

This notice applies to all personal information collected or submitted via our website. On some pages, you may be able to book events, make requests, and register to receive further information. The types of personal information collected at these pages are:

Name, Job Title, Email Address, Phone Number, Company Information

On some pages, you can submit information about other people. For example, if you book an event online and want it sent directly to the attendee, you will need to submit the attendees address. In this circumstance, the types of personal information collected are:

Name, Job Title, Email Address, Phone Number, Company Information

We also occasionally record calls for monitoring and quality purposes.

The Way We Use Information

We use the information you provide about yourself when booking onto an event only to complete that instruction and ensure that we maintain high levels of customer service to you. From time to time we may use this information for marketing of our events.. Please contact us immediately if you rather we didn’t.

On rare occasions it may be necessary for us to communicate with you for administrative or operational reasons relating to the services we have provided to you.

We use the information you provide about someone else when booking onto an event to confirm the booking for that individual.

We use return email addresses to answer the email we receive. Such addresses may be used for the purpose of sending further relevant information to you regarding our events.

We use anonymised and aggregate information to better design our website and to share with partners. For example, we may tell a partner that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our booking forms or to request further information, but we would not disclose anything that could be used to identify those individuals.

Our Commitment to Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please email - dan.brimble@traffordassociates.co.uk