CIO Focus Summit: Programme

Please click on the time slot to view the detailed itinerary.

08:00 — 08:30 | Registration desk opens & breakfast is served

Opening Panel Debate

Digital Transformation: Charting the digital journey so far and keeping ahead of the curve


The need for CIOs to drive digitalisation within their organisations is nothing new, however, adopting a strategic approach is essential to gaining real benefits. This interactive session provides the opportunity to take stock and discover how others a measuring the outcomes of digital projects.

  • How can you better quantify the value and ROI of digital investments?
  • Balancing the need to prioritise projects with the demand for digitisation in all areas
  • How can the CIO take ownership of digital initiatives at board-level?
  • How can we use digital tools to find new ways to “do” work
  • Idea exchange - Tackling culture barriers to digitalisation

09:15 — 09:45 | Networking Break

Accelerating productivity with future proof VPN and NAC without causing IT nightmares

Enterprises continuously challenged with information security challenges. Funding to fortify malware defense, data privacy, IOT protection and system availability continue to be top of mind. In this regard, funds are being applied to data center consolidation and migration to hybrid IT, digital business transformation, and increased operational visibility and automation. Leveraging a compelling, easy to deploy and maintain product portfolio.

  • Simplify & improve secure visibility of a corporate network.
  • Secure access to company sources, anytime, anywhere
  • Learn how today’s leading UK companies secure access with Pulse Secure

 



10:15 — 10:45 | Networking Break

A real-life case study: How can you position IT to add real value as a hub of consistent business innovation?


When Arif Mustafa joined Seadrill back in 2013, he faced a number of challenges. At the top of his list was repairing a relationship with the business which had completely broken down and rebuilding the IT organisation focused on creating commercial value. Arif shares the good, the bad and the ugly of bringing IT in from the cold and making it invaluable to the business.

  • Closing the gap with the business: Developing credibility and trust in the capability of the IT organisation.
  • Taking a bottom-line business-first approach: Prioritising key innovations to either cut costs or drive growth.
  • From anti-IT to full partner: Having strategic conversations with key players at the decision-making table.

11:15 — 11:45 | Networking Break

Is Static Data the root of all evil

No matter which industry you are in, Financial Services, Telecoms, Utilities, or Manufacturing, if you manage the data infrastructure for the business.

You will have been beaten up for "why doesn’t the information I see in my MI system match reality". Or “if I look for the same information in two dashboards generate from two different geographies, I see different results."

Why is this the case?

We argue and during this session we aim to discuss and explore that one of the biggest issues seen across industries is lack of governance and lineage of the static or reference data used to enrich the dynamic data streams generated by operational or business systems.

12:15 — 13:00 | Lunch

FBC Manby Bowdler LLP - Our journey to become GDPR compliant

Getting a full picture of all information held is difficult enough, but to then design controls to  manage an ever growing bank of personal and corporate data is a challenge for any organisation and one which is hard to accomplish alone.

FBC Manby Bowdler LLP is a specialist law firm providing  expert legal advice covering a full range of personal and business services. They appointed Crown Records Management, a global provider of information management services, to support them in becoming GDPR compliant.

  • Understanding the challenges and issues faced
  • How the proposed solution was developed and deployed with exploring obstacles
  • How the solution impacted and where are they now?

13:30 — 14:00 | Networking Break

Robotic Process Automation - implementing a business-wide programme from inception to industrialisation

While we power ahead into the digital age with increasing pressure being put on IT - it is a notable fact that the IT budget mostly stays the same. With the need for constant innovation and to create efficiencies, it is becoming increasingly difficult to be the “Chief Innovator” and lead the IT function at the same time. How can RPA help you to keep the lights on whilst making sure that you’re doing new innovative things to support business growth?

  • Evangelising RPA and the benefits with senior stakeholders and key parts of the business
  • Building the Centre of Excellence - designing the operating model and delivery governance
  • RPA expansion - the journey of the industrialisation of RPA so far

Masterclass - Cybersecurity for a cloud-first enterprise

As digital transformation and cloud adoption gather pace, organisations are placing more and more applications and data into the cloud. Users are increasing mobile and are accessing rich cloud applications whilst on the move, going straight to the internet, often by-passing the corporate VPN. 

This new reality is leading organisations to rethink their approach to security, essentially doing away with the idea of a trusted corporate network — a shift in thinking that affects every level of IT. The traditional security model of 'castle and moat', placing security technology in the corporate data centre is no longer effective in a cloud-first world.

During this roundtable, we will lead the discussions regarding the impact of cloud adoption and mobility on security strategy, network structure and user connectivity. We will highlight the business impact digital transformation has on IT and provide real examples of how some large and complex organisations are successfully moving to the cloud and dealing with mobility - securely.

14:30 — 15:00 | Networking Break

Embracing Digital Transformation within a UK Fire & Rescue Service

Over the last two years Devon and Somerset Fire & Rescue Service have begun a digital transformation based around 3 main objectives:

  • Address the challenges posed by significantly reducing budgets and changes in legislation, e.g. GDPR
  • Modernisation and improvement of all ICT Services
  • Provide the foundations and then deliver vastly enhanced analytical capabilities

The first two years have been focussed around addressing some immediate technical and business challenges, while embedding fundamental changes within the ICT functions themselves. The changes have included adopting agile methodologies, a DevOps based Service Management culture and the development of an entirely new micro-service based architecture, known as the Workbench. The Service is now finalising the Target Operating Model and underpinning Digital Transformation Strategy to support a multi-year programme of change, built upon the successes and lessons learnt during the initial two year phase. The presentation will highlight how the Service approached the changes and cover the following points: 

  • Digital Transformation – the DSFRS perspective on what this really means.
  • Embedding Agile into Organisational Change – the good, the bad and the quite frustrating.
  • Build vs buy – why DSFRS chose an in-house strategy for application development

Panel Debate - Building a diverse, skilled and multi-faceted team to take on the challenges of the future


The story of the rise of the CIO has been a great one. From, in many cases, a redundant back-office function to leading the business through digital transformation and being the “Chief Innovator” shaking the business gradually free of it’s legacy shackles and into the digital age. In order to think outside the box, continue to innovate and deliver the best solutions to business problems, it is paramount that IT leaders tap into skilled resource pools and recruit from a wide range of diverse backgrounds and change cultural attitudes.

  • Removing barriers to success for women in tech
  • Unconscious bias: Practical steps to appealing to a wider audience
  • “Flex appeal” and versatile ways of working - what are the challenges and how can this be encouraged

16:15 — 17:00 | Complimentary Drinks Reception